Legal notice
Site publisher
The website planetebeauty.com is published by BHTC, a French limited liability company (SARL) with a share capital of €100, founded in 2020 and registered with the Trade and Companies Register under number 880 517 701 (SIREN 880 517 701 — SIRET of the registered office 880 517 701 00046, NAF/APE code 4791B — specialised distance selling).
Registered office: 20 rue de la Blanche Borne, 57070 Metz, France
Intra-Community VAT number: FR33 880 517 701
Publication director: Benoit Hodiesne, Managing Director
Phone: +33 6 58 67 12 36 — text message or WhatsApp only, no voice calls, Monday to Friday, 9am–12pm and 2pm–6pm (Paris time)
Contact: info@planetebeauty.com
Former establishment number
Until 2 January 2025, BHTC’s registered office was at 29 rue de Sarre, 57070 Metz, under SIRET 880 517 701 00038. It is the same company (same SIREN), which moved its registered office; that number is no longer active.
Hosting
The website runs on the Shopify platform, which hosts it: Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada — phone: +1 613-241-2828 — www.shopify.com. Shopify acts solely as a technical provider and host: it is neither the publisher of the website nor the seller. The Canadian address is the host’s address. Orders placed on planetebeauty.com are concluded with BHTC (article 1 of our terms of sale).
Personal data and cookies
Personal data collected on the website is processed by BHTC in accordance with our privacy policy, which sets out why we use it, who receives it, how long we keep it and how cookies are used. You can exercise your rights of access, rectification, erasure, restriction, portability and objection by writing to info@planetebeauty.com, and you may lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).
Intellectual property
All elements of the website (texts, visuals, logos, structure) are protected by intellectual property law. Any reproduction, representation, modification or use of them, in whole or in part, without the prior written consent of BHTC is prohibited and constitutes infringement. The fragrance brands and visuals shown belong to their respective owners and are used solely to present the authentic products we sell.
Consumer mediation
In accordance with the provisions of the French Consumer Code on “the consumer dispute mediation process”, after contacting us in writing (info@planetebeauty.com) and failing a satisfactory response, you may, free of charge, refer the dispute to consumer mediation with: CM2C, 49 rue de Ponthieu, 75008 Paris, France — tel. +33 1 89 47 00 14 — website: https://www.cm2c.net/declarer-un-litige.php — email: litiges@cm2c.net.
Applicable terms
Our commitments and responsibilities to you are set out in our terms of sale and our terms of service.