Frequently Asked Questions
PLANETEBEAUTY is a family business based in Metz for 5 years. We are passionate niche fragrance experts who love discovering new products and sharing them with our customers. We sell exclusively online.
Over 60 brands and 500+ carefully selected niche perfume references.
We actively seek out new designers through travel, trade shows, social media, and word of mouth. We partner with independent fashion houses.
From €60 to €800. Our mission is to make the inaccessible accessible to French consumers.
All our perfumes are guaranteed authentic. We source directly from official perfume houses and authorized distributors.
We work exclusively with official brands and their authorized distributors. Each fragrance comes with its own guarantee of authenticity.
Shipping within 2-4 business days. France Colissimo D+2, Mondial Relay D+4.
Europe
Free delivery to Mondial Relay points from €99 for France
Reinforced double kraft cardboard boxes with specific padding to protect your perfumes.
CB, PayPal, Visa, Mastercard, Amex, Klarna and Paya split payments.
30 days if the product is new in its original packaging. Return fee €5, refund within 14 working days.
10% cashback (store credit) valid for 3 months from €70 of purchase.
36 months after opening, away from direct light, room temperature ~20°C.
A question? Need advice?
Guaranteed response within 24 working hours